You can cancel your order within one hour after placing it.
If you wish to cancel, please do so by contacting our customer care promptly.
Refunds
Any cancelled order will entitle the buyer to a refund which will be completed within 5-7 business days.
All refunds are processed via cryptocurrency or can be credited to the store wallet.
Non-Cancellable Orders
No policy for cancellation of orders exists once they have been processed for shipping. Cancelling or refund of an order is not allowed if the item is wrongly purchased by a customer.
Changes to Orders
Only changes to placed orders should be requested within the first 4 hours of placing the order. Regrettably, we cannot promise that changes will be possible after this time span is over.
If you need any help, feel free to reach out to our customer support division. We appreciate your decision to trust SkinRenewalHub.
